# Product Statuses

## Product States

A product can be in one of the following states:

| State              | Description                                            |
| ------------------ | ------------------------------------------------------ |
| `draft`            | Incomplete or not yet submitted for approval           |
| `pending_approval` | Currently under review by ABOUT YOU                    |
| `rejected`         | Rejected during the approval process                   |
| `pending_active`   | Approved and being synchronized with the live database |
| `active`           | Live and visible in the shop                           |
| `inactive`         | Taken offline manually                                 |
| `problem`          | Was active but has become invalid due to a change      |

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### Draft

The `draft` state represents products that are incomplete or not yet ready for approval.

Newly created products start in the `draft` state. Publishing a draft product triggers the approval process.

***

### Pending Approval

A product in the `pending_approval` state is currently undergoing a review by ABOUT YOU. Products in this state cannot be updated, but can be withdrawn by changing their status back to `draft`.

***

### Rejected

If ABOUT YOU rejects a product during the approval process, the product transitions to the `rejected` state. You can retrieve the product along with its rejection reasons using the [Get Rejected Products](https://claude.ai/chat/123b111d-dec3-4d42-81ed-bedf8c221f79#) endpoint. Rejected products can be re-published to restart the approval process.

***

### Pending Active

Once a product is approved, it is synchronized with ABOUT YOU's live database. During this synchronization phase, the product will be in the `pending_active` state.

***

### Active

After the product has been synchronized with ABOUT YOU's live database, it becomes `active` and is visible in the shop, provided that stock is available.

***

### Inactive

Products can be taken offline by setting their status to `inactive`. Once inactive, they can be re-published and will skip the approval process.

***

### Problem

If an active product is modified in a way that makes it invalid, it will transition to the `problem` state. Once the underlying issues are resolved, the product will automatically return to the `active` state.


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