Product Statuses

Product States

A product can be in one of the following states:

State	Description
draft	Incomplete or not yet submitted for approval
pending_approval	Currently under review by ABOUT YOU
rejected	Rejected during the approval process
pending_active	Approved and being synchronized with the live database
active	Live and visible in the shop
inactive	Taken offline manually
problem	Was active but has become invalid due to a change

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Draft

The draft state represents products that are incomplete or not yet ready for approval.

Newly created products start in the draft state. Publishing a draft product triggers the approval process.

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Pending Approval

A product in the pending_approval state is currently undergoing a review by ABOUT YOU. Products in this state cannot be updated, but can be withdrawn by changing their status back to draft.

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Rejected

If ABOUT YOU rejects a product during the approval process, the product transitions to the rejected state. You can retrieve the product along with its rejection reasons using the Get Rejected Products endpoint. Rejected products can be re-published to restart the approval process.

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Pending Active

Once a product is approved, it is synchronized with ABOUT YOU's live database. During this synchronization phase, the product will be in the pending_active state.

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Active

After the product has been synchronized with ABOUT YOU's live database, it becomes active and is visible in the shop, provided that stock is available.

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Inactive

Products can be taken offline by setting their status to inactive. Once inactive, they can be re-published and will skip the approval process.

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Problem

If an active product is modified in a way that makes it invalid, it will transition to the problem state. Once the underlying issues are resolved, the product will automatically return to the active state.