Mode of Operation

What is the Marketplace model about?

As one of the four cooperation models, ABOUT YOU offers Partners to work in a marketplace model. Our marketplace partners benefit in particular from:

• International growth with access to several Western European countries

• Full control over product range as well as warehousing and logistic processes

• High efficiency and limited assortment risk

• High customer satisfaction through first class customer service by ABOUT YOU

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Model Overview

The ABOUT YOU Marketplace offers fashion brands and retailers the opportunity to sell their products directly to customers across multiple European countries via ABOUT YOU’s online shop. The model enables Merchants to expand their international reach while ABOUT YOU manages customer orders and payment processing through SCAYLE Payments.

The technical flow is based on a seamless integration: Merchants connect their product catalog to ABOUT YOU through the Seller Center, transmitting all necessary product data. When a customer places an order, ABOUT YOU processes the transaction and forwards the order details to the Merchant via the same interface. The Merchant is responsible for warehousing, fulfillment, and shipping the goods directly to the customer. Customer returns are sent back to the Merchant.

Payments are collected by ABOUT YOU and processed through SCAYLE Payments, with monthly settlements to the Merchant. This setup ensures a smooth and efficient collaboration, allowing Merchants to focus on their assortment while ABOUT YOU handles the technical infrastructure and payment processes.