Managing Products & Prices
As you transition to the marketplace model, your daily routine remains unchanged—you'll continue managing your products directly in SCAYLE. Here are just a few general reminders on pricing and product onboarding.
If you have any questions or need support, feel free to contact us through the Service Desk and our Account Management Team will be happy to help.
Pricing Responsibility & Visibility
With price sovereignty, you are fully responsible for setting and managing your prices. ABOUT YOU receives your pricing data directly via your middleware, but we do not verify, validate, or manually modify these prices.
Please note that how quickly price updates appear on the platform depends on your middleware configuration—reach out to your middleware provider to adjust these refresh settings.
Product Onboarding & Mapping
When you submit new products via your middleware, they enter our system with the status "New." From there, items go through our mapping process, which typically takes up to two weeks.
Once mapping is complete, your products will automatically go live on the platform without requiring any further action on your end.
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